Castor Status

All Systems Operational

Castor EDC Operational

🇳🇱 NL Server - data.castoredc.com Operational

🇬🇧 UK Server - uk.castoredc.com Operational

🇺🇸 US Server - us.castoredc.com Operational

🇦🇺 AU Server - au.castoredc.com Operational

Castor EDC - Private Cloud Operational

Castor SMS Operational

Castor eConsent Operational

🇺🇸 US Server - us.castorconsent.com Operational

🇪🇺 EU Server - eu.castorconsent.com Operational

manage.castorconsent.com Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

May 10, 2021

No incidents reported today.

May 9, 2021

No incidents reported.

May 8, 2021

No incidents reported.

May 7, 2021

No incidents reported.

May 6, 2021

Increased response times on data.castoredc.com

Resolved - The implemented fix has resolved the issue, we're closing this incident report.
May 6, 12:23 CEST

Monitoring - We identified the issue and implemented a fix. We'll monitor the situation and update this report in 15 minutes.
May 6, 11:59 CEST

Investigating - We are investigating problems with delayed response times on data.castoredc.com, causing the application to become unresponsive for some customers.
May 6, 11:25 CEST

Network maintenance during EU night time

Completed - The scheduled maintenance has been completed.
May 6, 05:00 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 6, 01:01 CEST

Scheduled - Our Dutch hosting provider will be performing maintenance on their network in the night of May 5th to 6th between 01:00 and 05:00 CEST. No interruption to service is expected during this time.

In the event that this does cause an impact on our services, we will be alerted automatically and provide additional details here as they become known.

Due to the link between our Netherlands and UK clusters, this maintenance at our Dutch hosting provider will affect both clusters.
May 3, 20:42 CEST

May 5, 2021

No incidents reported.

May 4, 2021

No incidents reported.

May 3, 2021

No incidents reported.

May 2, 2021

No incidents reported.

May 1, 2021

No incidents reported.

Apr 30, 2021

No incidents reported.

Apr 29, 2021

No incidents reported.

Apr 28, 2021

No incidents reported.

Apr 27, 2021

No incidents reported.

Apr 26, 2021

No incidents reported.