Castor Status

All Systems Operational

Castor EDC Operational

🇳🇱 NL Server - data.castoredc.com Operational

🇬🇧 UK Server - uk.castoredc.com Operational

🇺🇸 US Server - us.castoredc.com Operational

🇦🇺 AU Server - au.castoredc.com Operational

Castor EDC - Private Cloud Operational

Castor SMS Operational

Castor eConsent Operational

🇺🇸 US Server - us.castorconsent.com Operational

🇪🇺 EU Server - eu.castorconsent.com Operational

manage.castorconsent.com Operational

Enrollment Portals Operational

🇺🇸 US Enrollment Portals Operational

🇪🇺 EU Enrollment portals Operational

Knowledge Base Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 25, 2024

No incidents reported today.

Apr 24, 2024

No incidents reported.

Apr 23, 2024

No incidents reported.

Apr 22, 2024

No incidents reported.

Apr 21, 2024

No incidents reported.

Apr 20, 2024

No incidents reported.

Apr 19, 2024

No incidents reported.

Apr 18, 2024

No incidents reported.

Apr 17, 2024

No incidents reported.

Apr 16, 2024

No incidents reported.

Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.

Apr 11, 2024

EU/UK infrastructure maintenance

Completed - The scheduled maintenance has been completed.
Apr 11, 23:33 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 17:00 CEST

Scheduled - Following the maintenance from last Tuesday (April 9th), we require another maintenance window to complete the process. Unfortunately, we are required to schedule this on short notice, ahead of our next regular maintenance window on Tuesdays.

Expected impact is again minimal, with at most 10 minutes of interruption for affected services during this window.
Apr 10, 15:49 CEST

Form Sync unable to create linked studies

Resolved - This incident has been resolved.
Apr 11, 08:56 CEST

Monitoring - We've deployed a new configuration that should resolve the problem for the time being, but we'll continue to monitor closely.
Apr 10, 23:02 CEST

Update - Our investigation is leading to an underlying infrastructure problem with our hosting provider. We'll continue investigating the problem.
Apr 10, 16:46 CEST

Update - We are continuing to investigate this issue.
Apr 10, 15:03 CEST

Investigating - It's currently not possible to create linked studies with Form Sync.

We are investigating the issue
Apr 10, 11:44 CEST