Castor Status

All Systems Operational

Castor EDC Operational

🇳🇱 NL Server - data.castoredc.com Operational

🇬🇧 UK Server - uk.castoredc.com Operational

🇺🇸 US Server - us.castoredc.com Operational

🇦🇺 AU Server - au.castoredc.com Operational

Castor EDC - Private Cloud Operational

Castor SMS Operational

Castor eConsent Operational

🇺🇸 US Server - us.castorconsent.com Operational

🇪🇺 EU Server - eu.castorconsent.com Operational

manage.castorconsent.com Operational

Enrollment Portals Operational

🇺🇸 US Enrollment Portals Operational

🇪🇺 EU Enrollment portals Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Nov 30, 2022

No incidents reported today.

Nov 29, 2022

No incidents reported.

Nov 28, 2022

No incidents reported.

Nov 27, 2022

No incidents reported.

Nov 26, 2022

No incidents reported.

Nov 25, 2022

No incidents reported.

Nov 24, 2022

No incidents reported.

Nov 23, 2022

No incidents reported.

Nov 22, 2022

EU/UK infrastructure maintenance

Completed - The scheduled maintenance has been completed.
Nov 22, 20:31 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 22, 20:00 CET

Scheduled - We'll be performing planned maintenance activities on our EU and UK infrastructure. For affected services there may be a brief interruption of service (1 - 2 minutes).
Nov 14, 11:19 CET

AU infrastructure maintenance

Completed - The scheduled maintenance has been completed.
Nov 22, 19:08 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 22, 19:01 CET

Scheduled - We'll be performing planned maintenance activities on our Australian infrastructure. For affected services there may be a brief interruption of service (1 - 2 minutes).
Nov 14, 11:19 CET

US infrastructure maintenance

Completed - The scheduled maintenance has been completed.
Nov 22, 10:41 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 22, 10:30 CET

Scheduled - We'll be performing planned maintenance activities on our US infrastructure. For affected services there may be a brief interruption of service (1 - 2 minutes).
Nov 14, 11:18 CET

Nov 21, 2022

No incidents reported.

Nov 20, 2022

No incidents reported.

Nov 19, 2022

No incidents reported.

Nov 18, 2022

No incidents reported.

Nov 17, 2022

No incidents reported.

Nov 16, 2022

Partial outage EDC - Public Cloud

Resolved - The incident has been resolved.
Nov 16, 12:33 CET

Monitoring - A fix has been implemented and we will keep monitoring the application.
Nov 16, 12:08 CET

Identified - The issue has been identified and we are working on a solution.
Nov 16, 11:32 CET

Investigating - We are currently investigating an issue where a limited amount of studies are unavailable.
Nov 16, 11:18 CET